"I got married and moved out to live on my own, not living with my parents. In recent years, my parents have been getting older. Recently, my mother accidentally got a pretty bad burn. My father is also getting older, and my siblings all work far from home. So I researched and booked Mooncare's health care service and received help from Ms. Loan to take care of my wounds every day. My mother has now recovered, but I still book the service so that Ms. Loan can occasionally come and help my parents with their daily activities, taking care of them, and monitoring their health on behalf of their children who are far from home."

"I live alone, far from home, and am an introvert so I like to live alone. Unfortunately, I had an accident and had to wear a cast on my right arm. I couldn't do anything because I was right-handed. I had to quit my job and stay home to recover. I didn't know how to live until I found Mooncare. Mooncare helps me in almost all my activities. Mooncare's staff also have knowledge about health care, and they advise and help me with wound care and nutrition to heal quickly."

I booked Mooncare's service for a foreign colleague who needed home care because of a severe fever and was highly appreciated by her friend. Mooncare's staff was attentive, monitored her temperature, prepared medicine and food just like a mother. However, the downside is the language barrier. If the staff could communicate better in English, I would rate the service higher. The second downside is that the service is only within the city, so I wanted to book to take care of my relatives in the countryside but couldn't. I suggest Mooncare expand its scope of operations because there are many children in the city who need care services for their parents in other provinces.